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THE ASKLEPIOS APPROACH: PATIENT LIFE CYCLE VALUE Back

1 The illness symptoms

Fourteen-year-old Larissa has been complaining of headaches for some time. Examinations by the ophthalmologist and the ENT specialist reveal do not indicate that anything is amiss. One possible cause, according to the doctors, could be the onset of puberty and an associated growth spurt. However, when regular back pain starts to occur after frequent standing or long school days, Larissa’s mother Claudia becomes concerned. Using the samedi app, Claudia arranges an appointment with an orthopaedic specialist for Larissa quickly and easily.
Digital applications such as samedi are at the heart of the Asklepios growth strategy. The digital extension of the value-added chain has been successfully initiated thanks to these types of services and is gaining momentum. Asklepios is also pressing ahead with greater vertical integration across the entire patient treatment cycle: patient-friendly provision of medical services using the samedi app, the digital hospital using the technologically leading hospital information system M-KIS and optimum aftercare provided as part of discharge management using the Care Bridge platform solution.

2 The specialist search

The orthopaedic specialist examines Larissa thoroughly and diagnoses mild early-stage scoliosis. Scoliosis refers to a three-dimensional lateral deviation of the spinal column. In this case, the vertebrae rotate about their own axis, which can quickly lead to back pain when people are standing or seated for long periods. The growth spurts that occur particularly during puberty can exacerbate scoliosis. Nevertheless, the orthopaedic specialist is confident that Larissa’s condition can be successfully treated at her age. He recommends four weeks of rehabilitation at a specialized hospital, to which Larissa and her mother agree. But how to find a suitable hospital? The orthopaedic specialist takes out his tablet and opens the samedi app. The doctor now navigates a list of colleagues and, by selecting the appropriate filters, soon finds suitable experts to treat his patient. There is a wide selection of hospitals from which to choose because there is a network of Asklepios hospitals that offer specialist treatment of scoliosis. Finally, they decide on the Asklepios Katharina-Schroth-Klinik in Bad Sobernheim, which has impressed all three of them. That is because Larissa can receive intensive scoliosis treatment there that is unavailable elsewhere in the world. The pension insurance scheme quickly approves the application for the facility in Rhineland-Pfalz.

3 Care in the Asklepios hospital

A couple of days before the start of the stay, Claudia is astonished to find that Larissa is unexpectedly looking forward to the weeks she will spend in hospital. She tells her mother that she has already found all the information about her arrival date via the Instagram channel “asklepiosklinikbadsobernheim”. While reading the FAQs, Larissa paid particular attention to the advice to get to know new people quickly. On arrival at the hospital, Larissa’s details concerning her treatment are recorded by a friendly nurse who is originally from the Philippines, as she explains. As it happens, Larissa makes two new friends on her very first day. Like her, the two girls also have scoliosis. During the days that follow, Larissa enjoys the variety of individual and group sessions. The physiotherapy based on Katharina Schroth’s principles, the occupational therapy, the individual therapy as well as the exercise pools are completely new experiences for her. She is also required to keep up with her school work during the four-week stay. With the classes for patients designed to bridge the gap, the young students need not worry about falling behind her normal school work at home. With her new friends, Larissa often finds it difficult to decide whether they should spend their free time in the craft room, playing beach volleyball or swimming. Larissa had been worried beforehand about having to wear a corset. However, the experts here made certain that the corset specially designed by Sanomed Orthopädietechnik was a perfect fit. Naturally, wearing it is not particularly comfortable, but nobody in the hospital is left to suffer on their own. The fact that the young people can share their experiences contributes to their acceptance of the corset and the therapy.
The expertise at Asklepios is not only reflected by the Sanomed orthopaedic technology in Bad Sobernheim – this strategy of excellence is put into practice by our workforce of approximately 47,000 employees across all locations. After all, the sustainable growth trajectory at Asklepios is founded on a strong organisation with proven implementation strength and operational excellence. To safeguard the performance of our hospitals in the long term, for example, Asklepios also recruits and qualifies specialist staff from other countries such as the Philippines. Together, we ensure that our patients will also receive the best possible care in the future.
With regard to the scoliosis, the doctors identified several areas of muscular weakness resulting from the lateral displacement and rotation of the individual sections of the torso.

4 Discharging and aftercare

The time spent in Bad Sobernheim passes more quickly than expected for the fourteen-year-old. Larissa talks about the individual patient exercises and explains what she must now pay particular attention to in her everyday life. The Time4Schroth app – a physiotherapy app developed specially by the hospital in Bad Sobernheim – provides Larissa with helpful support when it comes to doing the exercises at home. The programme of regular training will halt the long-term effects of the scoliosis.
In addition, Larissa will now also attend regular physiotherapy sessions. Asklepios trains outpatient physiotherapists in the treatment methods of Katharina Schroth and therefore operates a nationwide network for the provision of post-discharge further care. Naturally, the choice of physiotherapist is up to Larissa and her mother, who are provided with all relevant information.

Next year, Larissa may have to return to Bad Sobernheim for a couple of weeks. However, this is of no concern to Larissa since she is now very familiar with the set-up there. Of course, Claudia is proud of her daughter, who is coping so well with her scoliosis. The mother is grateful that Larissa was in such good hands at the Asklepios Katharina-Schroth-Klinik in Bad Sobernheim – and that all procedures and appointments were arranged so smoothly.
Asklepios will continue to work hard to deliver ultra-modern medical care to its patients before, during and after a hospital stay. The Care-Bridge platform developed by Asklepios to provide continued support after an in-patient spell in hospital will be further established in the healthcare facilities. For this purpose, we want to collaborate even more closely with other stakeholders in the healthcare sector – for the benefit of patients. Back