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Privacy policy

1. Controller

Asklepios Kliniken GmbH & Co. KGaA
Rübenkamp 226
22307 Hamburg, Germany

Contact:
Tel.: (0 40) 18 18-82 66 96
Fax: (0 40) 18 18-82 67 99
zentrale@asklepios.com

Data protection officer: Elke Stüve
Contact:
Send a message

2. Processing of personal data

When using the website for information purposes only, i.e. if you do not register or send us any other information, we collect personal data that your browser transmits to our server. If you wish to view our website, we will collect the following data that we need for technical purposes in order to display our website and to ensure stability and security (the legal basis is Art. 6 (1)( f) GDPR):

  • IP address
  • Date and time of access
  • Time zone difference from Greenwich Mean Time (GMT)
  • Subject of the request (specific page)
  • Access status/http status code
  • Data volume transmitted
  • Website where the request originated
  • Browser
  • Operating system and its interface
  • Browser software language and version

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and allow the controller that sets the cookies (in this case, us) to receive certain information. Cookies cannot execute any programs or infect your computer with a virus. They are used to make the website more user friendly and more effective. We use cookies that are needed to operate our website and others that we use for anonymous web analysis or for improved functions.

Necessary cookies

Our website uses cookies that store data in your browser for technical session management. This data is deleted once you close your browser. The legal basis for processing personal data collected by the necessary cookies is Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to avoid technical malfunctions and to enhance the provision of its services.

This also includes cookies from the following third parties:

Borlabs

Alongside the use of necessary cookies, in order to keep the website free from technical problems we also use cookies for analytical purposes. However, we do not use web analytics cookies unless you have provided us with your consent.

In order to request the required consent from you and to provide you with the necessary information about these additional cookies, we use the “Borlabs-cookie” tool from Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany. The tool stores a cookie in your browser so that our website can confirm consent.

WPML

Our website uses the WPML language settings tool from OnTheGoSystems Limited
22/F 3 Lockhart Road, Wanchai Hong Kong. The tool saves the current language setting, the language rerouted, tests whether cookies are activated and stores the most recent URL requested in your browser. For more information on WPML see: https://wpml.org/home/about-us/

MyFonts Counter

Our website uses the MyFonts Counter, a service of MyFonts Inc., 500 Unicorn Park Drive, Woburn, MA 01801, USA. MyFonts provides licensed fonts that can be used on websites. For billing and license verification purposes, our website has a cookie from MyFonts that counts the number of visits (page view tracking). MyFonts collects only anonymized data for this purpose. The data may be shared if the Java Script code is activated in your browser. To prevent MyFonts from running Java Script at all times, you can install a Java Script blocker (such as www.noscript.net). For more information on MyFonts Counter see the data privacy policy of MyFonts at http://www.myfonts.com/info/terms-and-conditions/#Privacy

Web analytics cookies

Our website uses cookies in order to perform web analytics Analysing your visits to our website provides us with information about how our website is used, which in turn allows us to improve our website and our online services for you. The legal basis for using web analysis cookies is only your consent under Art. 6 (1) (a) GDPR.

We use the open source tool Matomo for web analytics. This analyses online visitor traffic. Matomo uses cookies that are stored on the computer. The information generated by the cookie about your internet usage is sent to our server, where it is stored. Unlike other common web analytics tools such as Google Analytics, these data are not stored on the service provider’s web servers in a non-EU country where we have no control. We use these data for statistical purposes and to analyse, upgrade, and improve internet usage. As a rule, the IP addresses are tracked in anonymized form (by using the AnonymizeIP plug-in). The last two bytes are anonymized.

3. Your rights as a data subject

You have the right:

  • under Art. 15 GDPR to request information about your personal data that we process. Specifically, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data were or will be disclosed, the planned retention period, the applicability of a right to rectification, erasure, restriction of processing or objection, the applicability of a right to lodge a complaint, the origin of your data if they were not collected by us, and about the applicability of automated individual decision-making, including profiling, and any relevant information about their details;
  • under Art. 16 GDPR to immediately request the rectification of incorrect or incomplete personal data that we store concerning you;
  • under Art. 17 GDPR to demand the erasure of personal data that we store concerning you if the processing is not used for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims;
  • under Art. 18 GDPR to demand the restriction of processing of your personal data if you contest the accuracy of the data, if the processing is unlawful but you oppose the erasure and we no longer need the data, but you require them for the establishment, exercise or defence of legal claims, or you have objected to the processing under Art. 21 GDPR;
  • under Art. 20 GDPR to receive the personal data that you have provided to use in a structured, commonly used and machine-readable format or to request transmission to another controller;
  • under Art. 7 (3) GDPR to revoke your consent to us at any time. If you do so, we cannot continue to process the data on the basis of this consent in future and
  • under Art. 77 GDPR to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace to do so. The address of the responsible supervisory authority can be found on the website of the Federal Commissioner for Data Protection and Freedom of Information www.bfdi.bund.de.

4. Right of objection

If your personal data were processed on the basis of legitimate interests under Art. 6 (1) (1) (f) GDPR, you have the right under Art. 21 GDPR to object to the processing of your personal data if there are grounds relating to your particular situation, or the objection relates to direct marketing. In the latter case, you have a general right of objection, which we will honour without requiring that you indicate a particular situation.

If you wish to make use of your right of revocation or objection, simply send an e-mail to zentrale@asklepios.com.

5. Data security

During your visit to our website, we use the standard SSL (secure socket layer) method in combination with the highest encryption level that your browser supports. This is generally 256-bit encryption. If your browser does not support 256 bit encryption, we will use 128-bit v3 technology instead. To determine if a page on our website is being transmitted with encryption, look for the key or closed lock symbol in the status bar at the top of your browser.

We use other suitable technical and organisational security measures to protect your data from accidental or intentional manipulation, partial or complete loss, destruction, and unauthorised access by third parties. Our security measures are continually improved in line with the latest technological developments.